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Retail at the Edge: The Need for Real-Time and Resilient Store Infrastructure

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Among the 157 vendors Gartner analysed, only 16 were found to offer integrated edge solutions tailored for retail. Nearby Computing is recognised as one of these select providers, bringing deep retail focus through its automation and orchestration platform: NearbyOne.

What sets Nearby Computing apart?

  • End-to-end orchestration from device edge to compute edge across thousands of retail locations.
  • Resilience and zero-touch deployment, reducing the dependency on cloud uptime or manual store visits.
  • Seamless integration with store systems, POS infrastructure, and AI/IoT applications.
  • Real-time visibility and failover capability for mission-critical services like checkout, pricing, and stock control.

NearbyOne empowers retailers to unify their fragmented infrastructure into a centralised, intelligent system, without compromising performance at the edge.

Edge Use Cases Powering Retail Innovation

Based on Gartner’s review of 30 edge deployments across retail, three high-impact use case categories emerged:

  1. System Failure Prevention
    Edge nodes ensure POS, cameras, and self-checkouts continue operating during internet or cloud outages, crucial for uninterrupted customer service and compliance.
  2. Optimised Business Processes
    From automated stock replenishment to real-time pricing updates, edge computing supports smarter, faster retail decisions. Localised processing enables predictive actions, reducing waste and increasing sales.
  3. Intelligent Self-Service Checkouts
    Edge AI enables contactless, queue-free experiences: identifying products, processing payments, and sending updates without latency. This boosts customer satisfaction and store throughput.

Business Outcomes from Edge Retail Deployments

The benefits cited in Gartner’s report align strongly with NearbyOne’s capabilities:

Outcome Benefit
Enhanced CX Faster transactions, accurate stock visibility, tailored in-store journeys.
Operational Efficiency Local decision-making, fewer outages, improved associate productivity.
Security & Compliance Localised PII processing for GDPR and other regulations.
Reduced TCO Lower bandwidth costs and cloud dependency.
Scalability & Flexibility Easily expand edge deployments across thousands of stores.

A Retailer’s Edge in Action

With edge computing no longer optional for future-ready retailers, selecting the right partner is critical. Gartner’s inclusion of Nearby Computing in its list of recommended vendors affirms the company’s role in helping retailers:

  • Orchestrate at scale across geographies.
  • Achieve true cloud-edge convergence.
  • Future-proof store operations with automation and resilience.

Whether you’re looking to digitise self-service, automate inventory, or enhance in-store experiences, NearbyOne offers a powerful edge-to-cloud platform built for modern retail.

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